10 Ways To Wow Your Clients And Keep Them Coming Back For Life

This episode challenges you to see the upside of selfless service to your clients. Brian and Chris offer ten ways to help connect with your artists on a more personal level, ultimately nurturing relationships and showing how selfless service can really change the way your artists respond to your services.

Click the play button below in order to listen to this episode:

In this episode you’ll learn:

About ways to nurture your artists to help them achieve success.
How to guide your artists, instead of being the hero in their story.
How to get your customers to keep coming back.

Additionally, you’ll learn about:

Brian's brand new workshop that will help you find more clients and raise your rates .
Chris’ coffee setup, and how you can get one just like him.

Quotes

“I think in great customer service situations, in great studios, with great human beings, they see themselves as an Obi Wan, not as a Luke Skywalker. They see the people they’re helping as a Luke Skywalker…they see their potential, and they see what's keeping them from accomplishing what they want…what’s keeping them from saving the day, and they help them through that.” – Chris Graham

“Most people don’t ever do anything above what they say they’re gonna do…you can have a lot more success if you do this sort of thing.” – Brian Hood

“If you condense everything we know about psychology down into one sentence, that sentence is ‘You get what you reward for.’” – Chris Graham

“By helping your clients get to where they want to be, you are helping your career get to where you want it to be.” – Brian Hood

“…And I really think it’s the intersection of your interests, your hobbies, of where you can serve your clients the most” – Chris Graham